Sales Operations Manager

  • Saint Petersburg, FL
  • Full Time
  • Manager/Supervisor

Sales Operations Manager

The Sales Operations Manager ensures data and analytics are being applied to the overall sales strategy of the company. You will bridge the gap between various departments to ensure a single, cohesive data strategy is shared with the Sales Team. This role requires Salesforce software knowledge, along with maintaining the overall quality, completeness, and value of the data.

Essential Job Functions:

  • Ensure timely/accurate lead dispositioning in SF, including accurate notation of all pertinent data relating to 1-800 Accountant’s business clients.
  • Ensure every call type is logged and each new lead is called according to our outlined calling cadence.
  • Clear understanding of how to create reports, make changes to the platform in Salesforce.
  • Manage lead distributions through proper reporting.
  • Create and distribute daily/weekly reporting packs including Forecast, Key Deals, Pipeline and Analysis to Sales Management group.
  • Prepare drafts to support quarterly business reviews (QBRs).
  • Create Salesforce ad hoc reports as requested, including Channel Partner Reports, Competitor Analysis, etc.
  • Continually enhance reports and processes to provide better management visibility of pipeline data and sales performance.

 

Qualifications and Experience:

  • At least 5 years of sales experience. A minimum of 1 year of sales management experience.
  • 3+ years of hands-on experience with Salesforce.is required. Salesforce Administrator certification is a plus. Expert knowledge of SFDC best practice/declarative work.
  • Robust understanding of phone systems in outbound telesales.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Ability to work in a self-directed, fast-paced team environment.
  • Highly proficient computer skills in MS Word, Excel, and PowerPoint.
  • Demonstrate leadership qualities on the sales team: Lead by example with professionalism, reliability, and accountability.
  • Ability to problem solve, understand impact, identify root causes, determine resolution, and make recommendations.

Company’s health and welfare benefits including:

  • Medical
  • Dental
  • Vision 
  • FSA 
  • Dependent Care  
  • Transit benefits
  • 401K with employer match!
  • Accrue paid time off days
  • Growth! Upward mobility

Location: 800 Carillon Pkwy Ste. 250, St. Petersburg, FL 33716

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